Removing Accounts from Users

 


Procedure

Follow the steps below to remove the association between a user account and a customer account:

 

Step

Action

In the Administration section of the application, click User Management.

 

Result:  The User List screen appears.

Click the User Name of the of the user to whom you want to assign accounts.

 

Result:  The User Profile screen appears for the selected user.

From the left-hand navigation, click User Accounts.

 

Result:  The Remove Accounts From... screen appears.

In the Your Current Password field, type the password you use to access the system.

Select the check box next to the account(s) you no longer wish to have assigned to the selected user.

Click btn_newremoveaccts.gif.

 

Result:  A confirmation page appears, indicating the success or failure of the removal.

Click btn_newdone.gif.

 

Result:  The Remove Accounts From... screen reappears.  The selected account(s) should no longer appear.


Related Tasks

The following tasks are related to the procedure described above: