Requesting a Copy of a Paper Bill

Step

Action

From the Choose Options(To get to this screen, click Delivery Options from the menu under the eBills tab.  For more information on this screen, click here.) screen, click Request Paper Bill.

Result:  The Request Paper Bill screen appears.

Select the radio button for the account for which you want a bill copy.

Click .

Result:  The system processes your request and displays a message confirming the success or failure of the action.

Note:  If the request fails, you can click to go back and submit the request again.

Click .

Result:  The system takes you to a final confirmation screen.

Click .

Result:  The system returns you to the Choose Options screen.