eBilling > eBills > Delivery Options > Request Paper Bill

What do you see?

The Request Paper Bill screen allows you to ask your provider to send you a paper copy of your most recent bill.  This screen is divided into three sections.  The Functions section allows you to select the manner in which you want bills for your accounts to be delivered.  The Filters section allows you to narrow the list of accounts so that you can more easily find the account(s) you want to see.  The Request Paper Bill list displays a list of accounts for which you can request a paper bill.

• Fields and buttons

  Functions Section
  Field	Description
  Delivery Options	This option allows you to see a listing of the accounts associated with your Enterprise.  When you click this option, the system takes you to the Delivery Options screen.
  Paperless Billing	This option allows you to sign accounts up for paperless billing.
  Paperless Billing > Add Payment Accounts	This option allows you to begin the process of setting up paperless billing.  When you click this item, the system takes you to the Add Payment Accounts page.
  Paperless Billing > Remove	This option allows you to cancel paperless billing for one or more of your accounts.  When you click this item, the system takes you to the Unenroll from Paperless Billing page.
  Paper Billing	This option allows you to remove accounts from paperless billing or one-page direct so that you will only receive a full paper bill.  When you click this option, the system takes you to the Enroll Full Paper screen.
  One Page Direct	This option allows you to reduce the size of your paper invoice by receiving a one-page bill summary and remittance slip in the mail, while still receiving your eBill online.  When you click this option, the system takes you to the Enroll in One-Page Direct screen.
  Request Paper Bill	This item identifies the page you are currently viewing.  When you click this item, the system refreshes your browser window.
  Bill Reports	This option allows you to select the reports that your provider will include with your monthly invoice.  When you click this option, the system takes you to the Choose Bill Reports screen.
  Application Refresh	This options refreshes your browser window.  When you click this option, the system retrieves the latest information available from its database and displays it.
  Filters Section
  Field	Description
  Account Number	This field allows you to type the unique, provider-maintained identifier for the account(s) you want to see listed.  The system automatically applies a wildcard character to the value type, so you can type a partial value(for example, typing 3032 will return account numbers 30321, 30322, 30323, etc.).
  Name	This field allows you to type the customer-maintained name associated with the account(s) you want to see.  As above, the system uses automatic wildcards to return all accounts that contain the value you type(for example, typing "san" would return "Santa Claus", "sanitation engineer", "Arkham Asylum for the Criminally Insane", etc.).
  	Click this button to apply the filter(s) you entered to the account list.  When you click this button, the system refreshes your browser window, displaying only those accounts matching the criteria you entered.
  	Click this button to clear all the Filters fields and start over.
  Choose Options Section
  Field	Description
  	This column contains a radio button for each listed account.  This radio button allows you to choose the account for which you want a copy of the paper bill.
  Account #	This column displays the unique, provider-maintained identifier for each account in the list.
  Account Name	This column displays the customer-maintained identifier for each listed account.
  	Click this button to submit your request for a paper bill.  When you click this button, the system attempts to submit the request, then displays a page indicating the success or failure of your action.

Note:  This option is only available for Qwest Local Service(identified as QLS in your enterprise). To request a reprint of bills for Qwest Long Distance(identified as QLD in your enterprise) accounts, contact us using the customer service number displayed on your eBill.

Tools

No tool icons are available on this screen.

What do you want to do?

You can perform the following tasks from this page:

• Requesting a Copy of Paper Bills