Changing a Billing Address

Step

Action

From the Billing Accounts (BTN)(To get to this screen, select Billing Accounts (BTN) from the Inventory tab under the Local Service tab in the Products module.  For more information on this screen, click here.) screen, select the check box next to the account(s) to which you want to assign a new billing address.

From the drop-down list at the bottom of the screen, select Change Billing Address for Selected BTNs, then click .

Result:  The system takes you to the Billing Address Change for Selected BTNs screen.

If desired, provide the following information in the appropriate spaces:

• Indicate whether you are required to enter a purchase order number.

• Type the name of the person to whom bills should be addressed.

In the Street Address 1 field, type the new address you want to associate with the selected billing accounts.

Note:  You can use the Street Address 2 field to provide additional information, such as a suite number, as needed.

In the City field, type the name of the city in which the street address resides.

From the State drop-down list, select the state in which the city resides.

In the Zip Code field, type the postal code for the address you provided above.

From the drop-down list at the bottom of the screen, select Apply new Billing Address to all BTNs listed above, then click .

Result:  The system takes you to a confirmation screen, prompting you to confirm the address you entered.

From the drop-down list at the bottom of the screen, select Submit to Order, then click .

Result:  The system applies the new address to the selected billing account(s), then refreshes the confirmation screen.  A message appears at the top of the screen, indicating the success or failure of the action.  A new drop-down list prompts you to choose where you want to go next.