Products > Remote Access > Inventory > Reset Password

What do you see?

The Reset Password screen allows you to change the password information for a selected user.

• Fields and buttons

  Field	Description
  First Name	This displays the first name assigned to the user.
  Last Name	This field displays the surname assigned to the user.
  User ID	This field displays the unique identifier for the user within the system.  This is the value the system uses to recognize the user and track his/her actions while using your Remote Access service.
  Realm	This field displays the realm(Realms provide the identification necessary to forward authentication requests to the server that holds the user's credentials.) with which the user is associated.
  Status	This field identifies whether the user's account is Activated or Deactivated.
  Verbal Password Verification Question	This field allows you to type a new question(for example, "Mother's Maiden Name", "name of Favorite Pet", or "Last Four Digits of Your Social Security Number") to ask the user for verification purposes.  Should the user forget or lose his/her password, this question will be used to verify the user's identity before revealing his/her password.
  Verbal Password Verification Answer	This field allows you to type the answer to the question you typed above.
  Password	This field allows you to type the user's new password.   Note:  Passwords are case sensitive, must be at least eight characters in length, and cannot contain spaces.
  Retype Password	This field allows you to type the user's password again for verification.  This is necessary for security purposes.  Be careful to type the password exactly as you did in the field above.
  	Click this button to save your new user.  When you click this button, the system attempts to add the new user, then takes you to a confirmation screen.
  	Click this button to return to the previous screen without taking any action.

Tools

No tool icons are available on this screen.

What do you want to do?

You can perform the following tasks from this page:

• Change User Passwords