Products > Local Service > Inventory/Locations > Add/Configure Hunt Sequence - Flat Rate Business Line (1FB)

What do you see?

The Add/Configure Hunt Sequence screen allows you to add telephone numbers to, or remove them from, the hunt sequence(Series Hunting channels your incoming calls using a predetermined hunting sequence to make the most out of your current telephone system.  This feature forwards calls beginning with a dialed number, testing for a busy signal on each line in the prearranged group until either an idle line is found or the end of the hunt group is reached.) for a selected service location.  You can also modify hunt sequences as applicable.  This screen is divided into a number of sections.  Click below to see more information on each section.

• Fields and buttons - Worksheet Section

  The Worksheet section gives you additional options for viewing and working with your Local Service orders.

  Field	Description
  Flat Rate Business Line	This option identifies the product for which you are viewing Worksheet information.  You can expand and collapse the list of available Worksheet screens by clicking this item.
  View Items on Worksheet	This item allows you to see all the items being worked on the current worksheet.  When you click this link, the system takes you to the View Items on Worksheet - Business Line screen.
  Add New TN#s	This item allows you to begin the process of adding a new telephone number to one of your defined service locations.  When you click this link, the system takes you to the Add New TN#s - Flat Rate Business Line screen.
  Assign Billing Account	This item allows you to begin the process of associating a billing account with an item from the Worksheet.  When you click this link, the system takes you to the Assign Billing Account - Flat Rate Business Line screen.
  Add/Configure Features	This item allows you to assign features to an item from the Worksheet, or to configure the features already associated with an item.  When you click this link, the system takes you to the Add/Configure Features - Flat Rate Business Line screen.
  Add/Configure Hunt Seq	This item identifies the screen you are currently viewing.
  Add/Configure Package	This item allows you to add a feature package to an item on the Worksheet, or to configure the package(s) already associated with an item.  When you click this link, the system takes you to the Add/Configure Package - Flat Rate Business Line screen.
  Select IntraLATA LD Carrier	This item allows you to choose the long-distance carrier for a Worksheet item's IntraLATA(IntraLATA telecommunications services originate and end in the same Local Access and Transport Area, or LATA.) calls.  When you click this link, the system takes you to the Select IntraLATA LD Carrier - Flat Rate Business Line screen.
  Select InterLATA LD Carrier	This item allows you to choose the long-distance carrier for a Worksheet item's InterLATA(InterLATA telecommunications services originate in one Local Access and Transport Area, or LATA, and end in another.) calls.  When you click this link, the system takes you to the Select InterLATA LD Carrier - Flat Rate Business Line screen.

   

• Fields and button - About This Worksheet Section

  The About This Worksheet section gives you general information about the order with which you are working.

  Field	Description
  Worksheet	This field identifies the kind of Worksheet you are viewing.
  Worksheet Category	This field identifies the type of product the Worksheet is setting up to order.
  Enterprise ID (OOS)	This field displays the unique identifier for the Enterprise for which the products on the Worksheet are being ordered.
  Worksheet ID (OOS)	This field displays the unique identifier for the Worksheet you are viewing.

   

• Fields and buttons - Progress Status Section

  The Progress Status section gives you an overview of the items on the Worksheet and Shopping Cart.

  Field	Description
  Worksheet	This field identifies the total number of items on the current Worksheet.
  Configured	This field displays the total number of Worksheet items that are properly configured and ready to send to the Shopping Cart.
  Not Configured	This field displays the total number of Worksheet items that are not yet ready to move to the Shopping Cart.
  Shopping Cart	This field displays the total number of items that are in currently in the Shopping Cart associated with the current Worksheet.
  Ready to Order	This field displays the number of items in the Shopping Cart that have been completed and are ready to order.

   

• Fields and buttons -Tasks & Assistance Section

  The Tasks & Assistance section helps you work through the order.

  Field	Description
  Current Task	This field briefly describes what you should be doing on the current screen.
  Next Step	This field explains what you need to do next in order to complete your order.
  Do You Need Assistance?	These radio buttons allow you to request more help with the current step in the ordering process.  When you click the Yes radio button, additional instructions appear on the screen.

   

• Fields and buttons - Service Address Selection Section

  The Service Address Selection section allows you to select the location for which you want to work with features.

  Field	Description
  Select Existing Service Address	This drop-down list allows you to select the address for which you want to add or configure telephone number features.
  	Click this button to proceed to the next step in adding a telephone number to one of your addresses.  When you click this button, the system refreshes your browser window.  When the screen refreshes, the Select Individual Feature(s) or Select Subset of Feature(s) from a Package and Features sections replace the Service Address Selection section.

   

• Fields and buttons - List of BTNs

  The List of BTNs section gives you a listing of your Billing Accounts, along with their associated Service Addresses.  Once you have selected a Service Address from the Service Address Selection  section, this list displays all the Billing Accounts associated with the selected address.  You can then select the one for which you want to add/configure a hunting sequence.

  Field	Description
  	The radio buttons in this column allow you to select the account with which you want to work.
  Billing Account	This column displays the unique identifier for each Billing Account listed.  You can click the values in this column to see more information about the selected account.
  Service Address	This column displays the physical address associated with each listed billing account.
  Select an action	This drop down list allows you to choose what you want to do next.  You can add or remove a hunt sequence for a selected account, modify an existing hunt sequence, cancel the whole thing, or start the process over again.
  	Click this button to perform the action you selected above.  The system takes you to the appropriate screen to complete the action.  If you chose to cancel the action, the system returns you to the last screen you were viewing.  If you chose to start over, the system returns you to the View Items on Worksheet - Business Line screen.

Tools

The following tool icons are available from this page:

What do you want to do?

You can perform the following tasks from this page:

• Adding a Hunt Sequence to a BTN

• Removing a Hunt Sequence from a BTN

• Modifying a Hunt Sequence