Creating a Remote Access User

Step

Action

From the Functions section of the Manage Remote Access Users(To get to this screen, select Remote Access Users from the Inventory menu under the Business Remote Access tab.  For more information about this screen, click here.) screen, click Create User.

Result:  The system takes you to the Create Remote Access User screen.

In the First Name field, type the first name you want to assign to the new user.

In the Last Name field, type the surname you want to assign to the new user.

In the User ID field, type the unique identifier the system will use for the new user.

From the Realm drop-down list, select the realm with which you want to associate the user.

In the Password field, type the password the new user will enter to access your service.

In the Retype Password field, type the same value you typed in Step 6 above.

Note:  Be very careful to type this value exactly as you did above.

In the Verbal Password Verification Question field, type a question(for example, "Mother's maiden name", "Favorite pet", "Favorite food", etc.) you can ask the user to verify his/her identity if he/she should he/she lose or forget his/her password.

In the Verbal Password Verification Answer field, type the answer to the question you typed in Step 8 above.

In the Phone Number and Email Address fields, type the appropriate contact information if you have it.

Click .

Result:  The system attempts to create your new user.  If it encounters any problems, a message will appear, telling what the problem is.  You can then correct the problem and resubmit the user.  Otherwise, the system takes you to the Remote Access User Confirmation screen.

Click .

Result:  The system takes you back to the Manage Remote Access Users screen.  Your new user should now appear in the list.