Modifying DNIS

 

Procedure

Follow the steps below to update the DNIS codes associated with one of your dedicated terminating addresses:

 

Notes:  

  • You must order every combination of trunk group and DNIS value through the standard ordering process. Changing DNIS on an existing termination will affect all existing routing instructions within the call plan. This also applies when changing an enhanced feature will replace the existing DNIS on a terminating address.

  • If you modify DNIS on a number that is part of a superroute, all the numbers on that superroute will utilize that same DNIS.  Overriding all of the DNIS on a superroute could have routing and reporting issues for if you rely on the unique DNIS.  Contact the Help Desk if need to modify DNIS on a number that is part of a superroute.

Caution:   If you have EZRoute or QWCC, changes to your DNIS must be made in those applications.  If you attempt to change DNIS in the Toll-free application, your toll-free numbers may stop working!  
 

Step

Action

On any screen under the View-Modify Call Plans tab, click Modify Call Plan from the Functions section on the left-hand side of the screen.

 

Result:  The system enters Modify mode, and the New Terminating Address link appears in the Page Links section of the left-hand navigation bar.

 

Note:  You cannot use your browser buttons to navigate the system.  When you click your browser's Back button, the system displays a message asking you not to do that, and takes no further action.  You must return to View Only mode by clicking either the Save Changes or Cancel Changes links on the left-hand side of the screen.

From the Links section on the left-hand side of the screen, click Terminating Addresses.

 

Result:  The system takes you to the Terminating Addresses screen.

Click the identifier for the dedicated trunk group whose DNIS you want to change.

 

Result:  The system takes you to the Terminating Address Details screen.

In the DNIS field, change the current value as needed.

Do you want to work with DNIS Override?

If...

Then...

Yes

Proceed to the next step.

No

Skip to Step 7.

Does the selected number already use DNIS Override?

If...

Then...

Yes

  1. In the Override field, click the Modify Overrides link.

    Result:      The system takes you to the DNIS/ANI Overrides screen.

  2. In the Override Value field for the dedicated terminating address(es) whose DNIS you want to change, type the DNIS value you want to apply.

No

  1. In the DNIS field, type the DNIS value you want to assign to the selected terminating address.

  2. Click btn_addoverride.gif.

    Result:      The system overrides the superroute's DNIS value with the value you typed in the DNIS field.  This value will apply only to the selected terminating address.  The remainder of the terminating addresses in the superroute will continue to use the original DNIS value.

In the Description field, change the current value as needed.

Click btn_update.gif.

 

Result:  An alert box appears, giving you important warnings about changing DNIS values.

 

Note:  The alert box does not appear if you only made changes to the Description field.

Click btn_newok.gif.

 

Result:  The alert box disappears.  The system returns you to the Terminating Addresses screen.

From the Functions section on the left-hand side of the screen, click Save Changes.

 

Result:  The system takes you to the Jobs Scheduling screen.

Type the date and time on which you want your changes propagated to the network.

 

Note:  When entering time, remember that you are using a 24-hour clock.

Click btn_submit_chngs.gif.

 

Result:  The system schedules your changes to occur on the date and time indicated.  The system will display a message containing a unique identifier for your order and allowing you to check its status.

 

Note:  If you entered the current date and time, the system will attempt to make your changes immediately.