Paying an eBill from a Bank Account

Step

Action

From the Functions section of the Pay Bills(To get to this screen, click the Pay Bills menu under the eBills  tab.  For more information on this screen, click here.) screen, click Pay - Bank Account.

Result:  The system takes you to the Pay Bill by ACH screen.

Select the check box next to all the accounts you want to pay.

Note:  If an account has sub-accounts associated with it, you must select either the primary account or its sub-account(s).  You cannot select both a primary account and its sub-accounts.

In the appropriate Amount to Pay field, type how much of the current balance you want to pay.

Click .

Result:  The Bank Account Information screen appears.

In the Routing Number field, type your 9-digit checking account routing number(This information appears in the lower-left corner of your check:
).  

Note:  Do not include any spaces in this number!

In the Account Number field, type the unique identifier for your checking account(This number can be up to 22 digits long.  You can find this number in the lower-left corner of your check:
).  

Note:  Do not include any spaces in this number!

In the Name on Account field, type the name of the party to whom the account is registered.  Be sure to type the name exactly as it is registered with the bank.

Click .

Result:  The Confirm Your Payment screen appears.

Review the information on the screen and take one of the following actions:

Click .

Result:  The system attempts to complete your payment.  The system takes you to the One Time Payment by ACH Complete screen.

Note:  

• If there are any problems, the system displays an error message.  Using this message, you can make corrections and resubmit the payment, or select a different type of payment.

• If you selected more than one QLS account, you may see different confirmation numbers depending on the billing system in which each account resides.

Click .

Result:  The system returns you to the Pay Bills screen.