Paying eBills With a Credit Card

 


Procedure

Follow the steps below to use a credit card to pay a selected eBill:

 

Step

Action

From the Functions section of the Pay Bills screen, click Pay - Credit Card.

 

Result:  The system takes you to the Pay Bill by Credit Card screen.

Select the check box next to all the accounts you want to pay.

In the appropriate Amount to Pay field, type how much of the current balance you want to pay.

Click btn_newpay.gif.

 

Result:  The Credit Card Information screen appears.

In the Credit Card # field, type the unique identifying number for the credit card you are using to pay.

From the Expiration Date drop-down lists, select the month and year, respectively, on which the credit card expires.

In the Name on Card field, type the name appearing on the card you are using to pay.

 

Note:  Be careful to type the name exactly as it appears on the card.

In the Street/Apt, City, State, and Zip fields, type the complete billing address for the credit card you are using to pay.

 

Note:  Be careful to type the billing address on record with the credit card company.

Click btn_newnext.gif.

 

Result:  The Confirm Your Payment screen appears.

Review the information on the screen and take one of the following actions:

 

If the information is...

Then...

Correct

Select the I authorize Qwest to charge my credit card check box.

Incorrect

Click btn_newprev.gif and repeat Steps 5 through 9.

Click btn_newnext.gif.

 

Result:  The system attempts to complete your payment.  The system takes you to the One Time Payment by Credit Card Complete screen.

 

Note:  If there are any problems, the system displays an error message.  Using this message, you can make corrections and resubmit the payment, or select a different type of payment.

Click btn_newdone.gif.

 

Result:  The system returns you to the Pay Bills screen.


Related Tasks

The following tasks are related to the procedure described above: