Deleting DNS

 


Procedure

Follow the steps below to remove DNS from your account:

 

Step

Action

From the DNS menu under the IP Management tab, click Delete DNS.

 

Result:  The Customer Information screen appears.

From the New or Existing Service? radio buttons, select whether you want to delete DNS from a new or existing service.

 

Result:  The system refreshes your browser window, displaying fields appropriate for your selection.

Verify that the information in the First Name, Last Name, Phone, and Customer Technical Contact E-mail Address fields is correct.  Update the fields as necessary.

Are you deleting DNS for a new or existing service?

If you want to delete DNS for...

Then...

An existing service

In the Circuit ID field, type the unique identifier for the circuit whose DNS you want to remove.

A new service

  1. In the Sales Engineer E-mail Address field, type the email address at which you reach your Sales Engineer.

  2. In the Sales Representative E-mail Address field, type the email address at which you reach your Sales Rep.

  3. In the CORE Sales Order Number field, type the CORE Sales Order identifier you received from Qwest when you ordered your service.

Click btn_newnext.gif.

 

Result:  The Delete DNS screen appears.

From the Type of Product drop-down list, select the product from which you want to remove DNS.

From the Choose the set of Name Servers applicable to your DNS service radio buttons, select the group of servers that handle your DNS.

 

Result:  The system refreshes your browser window.

In the How many Domains? field, type the number of domain names you want to remove from your DNS, then click btn_update.gif.

 

Result:  The system refreshed your browser window, displaying a separate, numbered Domain field for each domain name you indicated.

Type the names of the domains you want to delete in the Domain fields.

In the Add Additional Comments field, type any more information you want to include.

Click btn_newsubmit.gif.

 

Result:  The system refreshes your browser window, displaying a message that indicates the success or failure of the deletion.


Related Tasks

The following tasks are related to the procedure described above: