Requesting Circuit IDs for an Existing Service

 


Procedure

Follow the steps below to submit a request for additional Internet Port circuits for an existing service:

 

Step

Action

From the IP Addressing menu under the IP Management tab, select Multiple IDs.

 

Result:  The Customer Information screen appears.

From the New or Existing Service? radio buttons, select whether you want to request more circuit IDs for a new or existing service.

 

Result:  The system refreshes your browser window, displaying fields appropriate for your selection.

Verify that the information in the First Name, Last Name, Phone, and Customer Technical Contact E-mail Address fields is correct.  Update the fields as necessary.

In the Circuit ID field, type the unique identifier of the circuit for which you want to configure Return IP Addressing.

Click btn_newnext.gif.

 

Result:  The Multiple Circuit IDs screen appears.

From the Are you an ISP or Non-ISP? list, indicate whether or not you are an ISP.

In the Lines for Circuit Id's needed field, type the total number of circuit IDs you are requesting.

Click btn_update.gif.

 

Result:  The system refreshes your browser window, displaying a Circuit ID field for each ID you typed.

In the Circuit ID fields, type the unique identifiers you want to assign to each circuit.

 

Note:  Valid circuit IDs must consist of one or more alphanumeric characters, a hyphen (-), and six to twelve numeric digits.

Click btn_newnext.gif.

 

Result:  Depending on what you selected in step 6, the New IP Addressing for ISP customer screen or the New IP Addressing for non-ISP customer appears.

Complete the screen as you would for a new IP address.


Related Tasks

The following tasks are related to the procedure described above: