What do you see?
The Configure Call Forwarding Details screen allows you to assign the telephone number to which you want the network to route calls made to a selected telephone number. This screen is divided into two sections. Click below for more information.
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Fields and buttons - Worksheet Section
The Worksheet section gives you additional options for viewing and working with your Local Service orders.
Field
Description
Flat Rate Business Line
This option identifies the product for which you are viewing Worksheet information. You can expand and collapse the list of available Worksheet screens by clicking this item.
View Items on Worksheet
This item allows you to see all the items being worked on the current worksheet. When you click this link, the system takes you to the View Items on Worksheet - Business Line screen.
Add New TN#s
This item allows you to begin the process of adding a new telephone number to one of your defined service locations. When you click this link, the system takes you to the Add New TN#s - Flat Rate Business Line screen.
Assign Billing Account
This item allows you to begin the process of associating a billing account with an item from the Worksheet. When you click this link, the system takes you to the Assign Billing Account - Flat Rate Business Line screen.
Add/Configure Features
This item allows you to assign features to an item from the Worksheet, or to configure the features already associated with an item. When you click this link, the system takes you to the Add/Configure Features - Flat Rate Business Line screen.
Configure Custom Ringing
This item allows you to assign up to three additional telephone numbers to a single line, each with its own ring sequence.
Configure Call Forwarding
This item identifies the screen you are currently viewing.
Add/Configure Hunt Seq
This item allows you to create a hunt sequence(Series Hunting channels your incoming calls using a predetermined hunting sequence to make the most out of your current telephone system. This feature forwards calls beginning with a dialed number, testing for a busy signal on each line in the prearranged group until either an idle line is found or the end of the hunt group is reached.) for a selected service address. You can also use this item to edit or remove existing hunt sequences. When you click this link, the system takes you to the Add/Configure Hunt Sequence - Flat Rate Business Line screen.
Add/Configure Package
This item allows you to add a feature package to an item on the Worksheet, or to configure the package(s) already associated with an item. When you click this link, the system takes you to the Add/Configure Package - Flat Rate Business Line screen.
Select IntraLATA LD Carrier
This item allows you to choose the long-distance carrier for a Worksheet item's IntraLATA(IntraLATA telecommunications services originate and end in the same Local Access and Transport Area, or LATA.) calls. When you click this link, the system takes you to the Select IntraLATA LD Carrier - Flat Rate Business Line screen.
Select InterLATA LD Carrier
This item allows you to choose the long-distance carrier for a Worksheet item's InterLATA(InterLATA telecommunications services originate in one Local Access and Transport Area, or LATA, and end in another.) calls. When you click this link, the system takes you to the Select InterLATA LD Carrier - Flat Rate Business Line screen.
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Fields and button - Configure Call Forwarding Details Section
The Configure Custom Ringing Details section gives you information about the telephone numbers associated with the selected billing account. This section also allows you to set the custom ringing options for any listed number.
Field
Description
Current Task
This field briefly describes the action you are taking.
Next Step
This field briefly describes the next action you need to take.
The check boxes in this column allow you to select the telephone number(s) you want to configure.
TN#
This column lists all the telephone numbers you can configure with call forwarding.
Existing Call Forwarding: Action
This column identifies the most recent action taken on each listed telephone number.
Existing Call Forwarding: Status
This column displays the current status of each listed action.
New Call Forwarding
These fields allow you to type the complete telephone number to which you want the network to route calls made to each listed number.
Select an action...
This drop down list allows you to choose what you want to do next. You can save the configuration you set, cancel the whole thing, or start the process over again.
Click this button to perform the action you selected above. If you chose to save your configuration, the system attempts to save the information, then takes you to a confirmation screen. If you chose to cancel the action, the system returns you to the last screen you were viewing. If you chose to start over, the system returns you to the View Items on Worksheet - Business Line screen.
Tools
No tool icons are available on this screen.
What do you want to do?
You can perform the following tasks from this page: