Creating an Alternate Call Plan

Step

Action

From the Functions section of any View-Modify Call Plans screen for a selected toll-free number, click Create New Alternate.

Result:  The system takes you to the Call Routing Tree screen for the selected number.  A new alternate call plan entry is selected in the Select other Call Plan drop-down list.  The system is now in Modify(In this mode, you can view the current call plan information and make changes as needed.  When in Modify mode, you can add or update features, terminating address information, etc.) mode.

Note:  You cannot use your browser buttons to navigate the system.  When you click your browser's Back button, the system displays a message asking you not to do that, and takes no further action.  You must return to View Only mode by clicking either the Save Changes or Cancel Changes links on the left-hand side of the screen.

From the Links section on the left-hand side of the screen, click Toll-free Details.

Result:  The system takes you to the Toll-free Details screen for the new call plan.

From the Terminating Routes drop-down lists, choose the default address to which the network will route calls made to the toll-free number when the call plan is active.

From the First Feature drop-down list, select the first routing feature you want to add to the call plan.

In the Toll-free Number Description field, type a brief description for the toll-free number with which this call plan will be associated.

In the Call Plan Description field, type a brief description for the new call plan.

Note:  This value will appear in the Inventory screen for the toll-free number when the call plan is active.

In the Group Description field, type a brief description if desired.

Click .

Result:  The system records your changes and returns you to the last screen you were viewing.

From the Functions section on the left-hand side of the screen, click Save Changes.

Result:  The system takes you to the Jobs Scheduling screen.

Type the date(All dates in the Toll-free application should be entered using the format mm/dd/yyyy.  In other words, you would enter the date 28 February 2005 as 02/28/2005.) and time on which you want your changes propagated to the network.

Note:  When entering time, remember that you are using a 24-hour clock(Also called military time.  A 24-hour period in the toll-free application is measured  from 0000 to 2359, or midnight to 11:59 PM.  To convert to military time, add 12  to the number that appears on the clock after 12:00 PM [noon]. For example, 1:00  PM is 12 plus 1 [the clock number], which equals 13 or 1300 hours.).

Click .

Result:  The system schedules your changes to occur on the date and time indicated.  The system will display a message containing a unique identifier for your order and allowing you to check its status.

Note:  If you entered the current date and time, the system will attempt to make your changes immediately.

To make additional changes to the new Call Plan, see the links below.