Assigning Routing Instructions to a Feature

Step

Action

From the Call Routing Tree screen under the View-Modify Call Plans tab, click Modify Call Plan from the Functions section on the left-hand side of the screen.

Result:  The system enters Modify mode, and the New Terminating Address link appears in the Page Links section of the left-hand navigation bar.

Note:  You cannot use your browser buttons to navigate the system.  When you click your browser's Back button, the system displays a message asking you not to do that, and takes no further action.  You must return to View Only mode by clicking either the Save Changes or Cancel Changes links on the left-hand side of the screen.

Click the feature to which you want to add routing instructions.

Result:  The system takes you to the Feature Details screen.

Click .

Result:  The system takes you to the Routing Instruction Detail screen.

How will the network route calls when the instruction's criteria is met?

In the Routing Criteria section of the screen, enter the criteria under which the network should route calls as you specified.

Click .

Result:  The system will attempt to commit your routing instruction to the network.  The system will return you to the Call Routing Tree.  Your new rule should now appear in the tree.

Note:  If there are any problems, the system will refresh your browser window, displaying an error message explaining the problem at the top of the screen.  

From the Functions section on the left-hand side of the screen, click Save Changes.

Result:  The system takes you to the Jobs Scheduling screen.

Type the date(All dates in the Toll-free application should be entered using the format mm/dd/yyyy.  In other words, you would enter the date 28 February 2005 as 02/28/2005.) and time on which you want your changes propagated to the network.

Note:  When entering time, remember that you are using a 24-hour clock(Also called military time.  A 24-hour period in the toll-free application is measured  from 0000 to 2359, or midnight to 11:59 PM.  To convert to military time, add 12  to the number that appears on the clock after 12:00 PM [noon]. For example, 1:00  PM is 12 plus 1 [the clock number], which equals 13 or 1300 hours.).

Click .

Result:  The system schedules your changes to occur on the date and time indicated.  The system will display a message containing a unique identifier for your order and allowing you to check its status.

Note:  If you entered the current date and time, the system will attempt to make your changes immediately.