Removing Route Advance from a Toll-free Number

Step

Action

On any page(Call Routing Tree, Terminating Addresses, Toll-free Details, Superroutes, Holidays, or Jobs List) under the View-Modify Call Plans tab, click Modify Call Plan from the Functions section on the left-hand side of the screen.

Result:  The system enters Modify mode, and the New Terminating Address link appears in the Links section of the left-hand navigation bar.

Note:  You cannot use your browser buttons to navigate the system.  When you click your browser's Back button, the system displays a message asking you not to do that, and takes no further action.  You must return to View Only mode by clicking either the Save Changes or Cancel Changes links on the left-hand side of the screen.

From the Links section on the left-hand side of the page, click Toll-free Details.

Result:  The system takes you to the Toll-free Details page.

In the Terminating Routes section of the page, clear the Route Advance check box.

Result:  The Timer field, the RNA Prompt and Busy Prompt drop-down lists, and the Route Advance button all disappear.

Click .

Result:  The system takes you to the Call Routing Tree page.  Your new routing instruction should appear under its associated feature.

Save your changes and schedule propagation to the network.