eBilling > eBills > Delivery Options > Unenroll from Paperless Billing

What do you see?

The Unenroll from Paperless Billing screen allows you to remove selected accounts from paperless billing.  This screen is divided into three sections.  The Functions section of the screen gives you options for working with your accounts.  You can view historical information, pay balances, or change automatic payment status for any account in the list.  The Filters section allows you to narrow the accounts list to make it easier to find the specific account(s) you want to see.  The Unenroll from Paperless Billing section displays a listing of all the accounts currently signed up for paperless billing.

• Fields and buttons

  Functions Section
  Field	Description
  Delivery Options	This option allows you to see a listing of the accounts associated with your Enterprise.  When you click this option, the system takes you to the Delivery Options screen.
  Paperless Billing	This option allows you to sign accounts up for paperless billing.
  Paperless Billing > Add Payment Accounts	This option allows you to begin the process of setting up paperless billing.  When you click this item, the system takes you to the Add Payment Accounts page.
  Paperless Billing > Remove	This item identifies the page you are currently viewing.  When you click this item, the system refreshes your browser window.
  Paper Billing	This option allows you to remove accounts from paperless billing or one-page direct so that you will only receive a full paper bill.  When you click this option, the system takes you to the Enroll Full Paper screen.
  One Page Direct	This option allows you to reduce the size of your paper invoice by receiving a one-page bill summary and remittance slip in the mail, while still receiving your eBill online.  When you click this option, the system takes you to the Enroll in One-Page Direct screen.
  Request Paper Bill	This option allows you to request a paper reprint of your most recent bill.  When you click this option, the system takes you to the Request Paper Bill screen.
  Bill Reports	This option allows you to select the reports that your provider will include with your monthly invoice.  When you click this option, the system takes you to the Choose Bill Reports screen.
  Application Refresh	This options refreshes your browser window.  When you click this option, the system retrieves the latest information available from its database and displays it.
  Filters Section
  Field	Description
  Account Number	This field allows you to type the unique, provider-maintained identifier for the account(s) you want to see listed.  The system automatically applies a wildcard character to the value type, so you can type a partial value(for example, typing 3032 will return account numbers 30321, 30322, 30323, etc.).
  Name	This field allows you to type the customer-maintained name associated with the account(s) you want to see.  As above, the system uses automatic wildcards to return all accounts that contain the value you type(for example, typing "san" would return "Santa Claus", "sanitation engineer", "Arkham Asylum for the Criminally Insane", etc.).
  Type	This drop-down list allows you to select the kind of account you want to see listed.  Your options are: QLD(Qwest Long Distance) QLS(Qwest Local Service)
  Delivery Methods	This drop-down list allows you to select the means by which bills are sent to the account(s) you want to see.  Your options are: BillMate EDI CheckFree eBill (Paperless) One Page Direct Paper
  	Click this button to apply the filter(s) you entered to the account list.  When you click this button, the system refreshes your browser window, displaying only those accounts matching the criteria you entered.
  	Click this button to clear all the Filters fields and start over.
  Choose Options Section
  Field	Description
  	This column allows you to select the account(s) you want to remove from paperless billing.  Select the check box for each account you want to remove by clicking it.
  Account #	This column displays the unique, provider-maintained identifier for each account in the list.
  Account Name	This column displays the customer-maintained identifier for each listed account.
  Type	This column identifies the kind of account each listed account is.  Values you will see include: QLD(Qwest Long Distance) QLS(Qwest Local Service)
  Delivery Method	This column identifies the manner in which each listed account receives its bills.
  	Click this button to begin the process of removing paperless billing from the selected account(s).  When you click this button, the system takes you to the Confirm Your Paperless Unenrollment screen.
  	Click this button to return to the previous screen without taking any actions.

• Fields and buttons

  Functions Section
  Field	Description
  Delivery Options	This option allows you to see a listing of the accounts associated with your Enterprise.  When you click this option, the system takes you to the Delivery Options screen.
  Paperless Billing	This option allows you to sign accounts up for paperless billing.
  Paperless Billing > Add Payment Accounts	This option allows you to begin the process of setting up paperless billing.  When you click this item, the system takes you to the Add Payment Accounts page.
  Paperless Billing > Remove	This item identifies the page you are currently viewing.  When you click this item, the system refreshes your browser window.
  Paper Billing	This option allows you to remove accounts from paperless billing or one-page direct so that you will only receive a full paper bill.  When you click this option, the system takes you to the Enroll Full Paper screen.
  One Page Direct	This option allows you to reduce the size of your paper invoice by receiving a one-page bill summary and remittance slip in the mail, while still receiving your eBill online.  When you click this option, the system takes you to the Enroll in One-Page Direct screen.
  Bill Reports	This option allows you to select the reports that your provider will include with your monthly invoice.  When you click this option, the system takes you to the Choose Bill Reports screen.
  Application Refresh	This options refreshes your browser window.  When you click this option, the system retrieves the latest information available from its database and displays it.
  Filters Section
  Field	Description
  Account Number	This field allows you to type the unique, provider-maintained identifier for the account(s) you want to see listed.  The system automatically applies a wildcard character to the value type, so you can type a partial value(for example, typing 3032 will return account numbers 30321, 30322, 30323, etc.).
  Name	This field allows you to type the customer-maintained name associated with the account(s) you want to see.  As above, the system uses automatic wildcards to return all accounts that contain the value you type(for example, typing "san" would return "Santa Claus", "sanitation engineer", "Arkham Asylum for the Criminally Insane", etc.).
  Delivery Methods	This drop-down list allows you to select the means by which bills are sent to the account(s) you want to see.  Your options are: eBill (Paperless) One Page Direct Paper
  	Click this button to apply the filter(s) you entered to the account list.  When you click this button, the system refreshes your browser window, displaying only those accounts matching the criteria you entered.
  	Click this button to clear all the Filters fields and start over.
  Choose Options Section
  Field	Description
  	This column allows you to select the account(s) you want to remove from paperless billing.  Select the check box for each account you want to remove by clicking it.
  Account #	This column displays the unique, provider-maintained identifier for each account in the list.
  Account Name	This column displays the customer-maintained identifier for each listed account.
  Delivery Method	This column identifies the manner in which each listed account receives its bills.
  	Click this button to begin the process of removing paperless billing from the selected account(s).  When you click this button, the system takes you to the Confirm Your Paperless Unenrollment screen.
  	Click this button to return to the previous screen without taking any actions.

Tools

No tool icons are available on this screen.

What do you want to do?

You can perform the following tasks from this page:

• Removing Paperless Billing