Removing Automatic Payment

 


Procedure

Follow the steps below to remove Automatic Payment from selected accounts:

 

Step

Action

From the Functions section of the Pay Bills screen, click Auto Pay.

 

Result:  A sub-menu appears, displaying your Auto Pay options.

From the sub-menu, select Remove.

 

Result:  The system takes you to the Unenroll from Automatic Payment screen.

Select the check box for each account you want to remove from Automatic Payment.

Click btn_newremove.gif.

 

Result:  The Unenroll from Auto Payment screen appears.

Select the check box in the Authorization section to authorize your provider to cease automatic bill payment.

Type your name in the Name field.

Click btn_newnext.gif.

 

Result:  The system attempts to complete your payment.  The system takes you to a confirmation screen.

 

Note:  If there are any problems, the system displays an error message.  Using this message, you can make corrections and resubmit your account removal.

Click btn_newdone.gif.

 

Result:  The system returns you to the Pay Bills screen.


Related Tasks

The following tasks are related to the procedure described above: