Products > Toll-free > View-Modify Call Plans > Toll-free Details (View Only Mode)

What do you see?

The Toll-free Details screen gives you detailed information about the selected toll-free number and current call plan(A call plan is a group of features and routing instructions that determine where calls made to a toll-free number terminate. Every toll-free number can have multiple call plans associated with it.).  You can also work with other aspects of the selected toll-free number using the Links and Functions.  For more information on these, see Links and Functions.

• Fields and buttons

  Field	Description
  Call Plan Displayed	This field indicates the type of call plan you are currently viewing. Valid values for this field are: Primary - The current active call plan for the toll-free number. Alternate - A call plan that is different from the primary call plan and currently inactive, but which can be activated to replace the primary call plan at the owner's request. Future - An alternate call plan that is scheduled to become the primary call plan at a specific date and time. On Hold - A call plan for which provisioning has not yet been completed.
  Select other Call Plan	This drop-down list allows you to choose another call plan to view, such as an alternate, if one exists.
  Display Mode	This field indicates the current mode of the application screen.  Valid values include: View Only - You can view the call plan information, but cannot make any changes to the call plan. Modify - You can view the current call plan information, and can make changes as needed.  When in Modify mode, you can add or update features, terminating address information, etc.
  Status	This field displays the current status of the toll-free number on the network. A toll-free number can be either Enabled(service live or turned up) or Disabled(service disconnected). The default is Enabled.   Note:  Callers dialing a Disabled number will get a busy signal.
  Routing Type	This field indicates the type of service provided. This field automatically reflects the current call plan state. The two routing types are: Simple - A simple call plan consists of one toll-free number and at least one terminating address(A Terminating Address is the telephone number to which the network routes calls when the toll-free number is dialed). Enhanced - An enhanced call plan includes options such as multiple terminating addresses, features and alternate call plan instructions.
  Last Modified Date	This field displays the date and time on which the call plan was last modified.
  Last Modified By	This field displays the User ID of the last person to modify the call plan.
  Provisioning Status	This field indicates the current stage of completion for updating the network with the latest call plan changes. When a call plan is saved, changes are sent to the network in order to take effect. The time it takes for completion will depend on several factors, but should average approximately 15 minutes. Valid status types are: Complete In Progress Error Scheduled Note:  If the status is Scheduled, you can click this field to open the Jobs Scheduling page. This page allows you to reschedule the provisioning for a different date and/or time.
  Route	This column indicates the type of route identified by each listed item.  The values you will see are: Primary Trunk - The unique identifier for the trunk to which the network routes calls made to a dedicated terminating address. 1st DTO Trunk - If the dedicated terminating address uses overflow routing, this field identifies the first trunk to which overflow calls will be routed. 2nd DTO Trunk - If the dedicated terminating address uses overflow routing, this field identifies the second trunk to which overflow calls will be routed. ANI - This field displays the telephone number to which the network routes calls made to a switched toll-free number.
  Type	This field indicates the terminating method(Switched or Dedicated) for the appropriate terminating address.
  Value	This field displays either the number to which calls made to the toll-free number will be routed(for Switched terminating addresses) or the trunk group name(for Dedicated terminating addresses) for the appropriate terminating address.
  	Click this button to review details of the TnR(Transfer and Release) feature associated with call plan you are currently viewing for the toll-free number.  When you click this button, the system takes you to the Transfer and Release Details page.   Note:  This button only appears for toll-free numbers with the the TnR(Transfer and Release) feature.
  Feature Type	This field identifies the first feature(Day of Year, Day of Week, Time of Day, Geographic, or Percentage Allocation) that will apply to the toll-free number's calls.
  Toll-free Number Description	This field displays a brief description associated with the toll-free number, if one exists.
  Call Plan Description	This field displays a brief description of the currently selected call plan, if one exists.
  Enabled/ Disabled	This field indicates whether DNIS(Dialed Number Identification Service - Codes used to identify specific toll-free numbers that terminate on a common trunk.) is used for the toll-free number. DNIS Codes are used to identify specific toll-free numbers that terminate on a common trunk.   Note:  DNIS codes are only available on toll-free numbers with Dedicated terminating addresses.  For more information on DNIS codes, click here.
  DNIS Value	If DNIS is enabled, this field displays the value used to identify the toll-free number on the common trunk where it terminates.
  PAC Type	If PAC(Personal Access Code - When PAC is enabled for a toll-free number, callers must enter a valid code in order to use the number.)s are enabled for the selected toll-free number, this field displays the valid codes associated with the toll-free number.
  Blocked/ Unblocked	This field identifies whether or not the network will automatically block pay phone calls to the selected toll-free number.

What do you want to do?

From the Select other Call Plan drop-down list, click another call plan you want to see.  The screen will refresh, displaying information for the selected call plan.  

If the Provisioning Status field contains a value of Scheduled, you can click it to open the Jobs Scheduling page. This page allows you to edit the date and/or time at which your provider is to provision the toll-free number.  No other tasks are associated with this screen.

Note:  If you select another call plan from this screen, you will be returned to the Call Routing Tree. You can then select Toll-free Details from the links on the left of the screen to see details for the call plan you selected.

What else can you do?

The following tasks are also available:

• DNIS

• Adding a Terminating Address

• Adding Toll-free Numbers to Superroutes

• Copying a List of Toll-free Numbers to a Superroute

• Creating an Alternate Call Plan